What to Expect?
When you first arrive at the clinic, you will be greeted by our friendly reception staff. We seek to create a warm, relaxed and professional atmosphere, and do everything we can to ensure you get the most out of your visit to our clinic. You will have time before your appointment to relax in our comfortable reception area and complete your intake form. We ask that you arrive 15mins prior to your scheduled appointment to complete your paperwork and be seen on time.
We will also send you a link in your appointment reminder to complete the intake form online.
Your Initial Chiropractic Consultation
The main goal of your first visit is for your chiropractor to learn more about you and your health goals. It will be a 30min appointment, and will consist of a comprehensive history and physical examination. In some cases we may need to send you for x-rays/scans to gain more information about the nature of your complaint, and how best to help you. If you have previous reports or scan results, it is important to bring this along with you.
If you have a Medicare care plan, bring your referral and Medicare card with you.
If you have a DVA referral, bring your referral and DVA card with you.
Your chiropractor will discuss the findings of the initial examination with you, and discuss the various treatment options available to you. In most cases, treatment will commence at the first visit. If you have any queries or concerns about treatment then your chiropractor will be able to discuss this with you. You can visit our chiropractic section to find out more about treatment and the types of conditions we can treat.
This is a question often asked, and sometimes difficult to answer. Your chiropractor will be able to give you an estimate based on national averages, but it ultimately comes down to several factors. These include: age, level of fitness, how long you have had the problem, working conditions, posture, underlying abnormalities, how regular you receive treatment and whether you do the stretches and exercises as recommended. Generally, best results are achieved by sticking to the exercises and keeping your clinic appointments as recommended by the chiropractor. It is common to have more frequent appointments in the beginning, and then as you improve, less frequent appointments.
We treat patient for a wide range of conditions and diagnoses. Please visit our Services for an extensive list of conditions and diagnoses we see patients for.
Generally imaging is not initially required, however this is dependant on examination findings at your first appointment. If we think x-rays or scans are needed, we will discuss this with you in detail.
We can provide treatment to children from the age of 4 for postural and musculoskeletal complaints. Prior to this age, we advise you to first follow-up with your family doctor. Non-musculoskeletal complaints are not treated at this clinic (eg. bed-wetting, colic, developmental/behavioural issues)
Absolutely not. We can vary our treatment depending on your underlying health issues. Please feel free to contact us and we can discuss your treatment options with you.
Yes. We have HICAPS onsite so you only pay the gap. Check your policy details prior to your appointment to see what your health insurer covers you for.
Yes. In order to be bulk-billed, you will need to have a care plan from your GP, which allows up to (5) medicare-covered visits per calendar year. Your GP will be able to determine your eligibility for a care plan.
You can call use at the clinic, and we will be happy to cancel or reschedule appointments for you. We often have patients waiting for appointment availability, so please give us plenty of notice if rescheduling.